GTspins Casino Terms of Use

This page sets out the terms and conditions that govern your use of GTspins Casino. It explains the relationship between us and our users, the responsibilities that apply to accounts, how promotions operate in general, and the basic rules for deposits, withdrawals and dispute handling. We ask you to read these terms carefully before registering or placing any activity on the platform. By using GTspins Casino you accept and agree to comply with these terms.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and up-to-date information at registration and keep your contact and payment details current. We may suspend or close accounts where information appears false, incomplete or where we reasonably suspect fraud or abuse.

Verification and limits

We may require identity, address or payment verification at any time, including before processing withdrawals. Accounts may be subject to deposit, staking and withdrawal limits for risk management or responsible gambling purposes. You must not share your account or allow another person to use it.

Eligibility requirements

To register and use GTspins Casino you must meet our eligibility criteria. You must be of legal age to gamble in the United Kingdom and must not be excluded by any local law or self-exclusion scheme. We reserve the right to refuse registration or close accounts that do not meet eligibility requirements or where registration would breach applicable law.

Acceptable platform use

Use of the platform must follow normal, lawful behaviour. Prohibited conduct includes using bots or automated tools, collusion, multiple accounts, chargeback abuse, manipulating game outcomes and attempting to circumvent controls. If we detect suspicious or abusive activity we may withhold funds, limit account activity and carry out further checks.

General bonus and promotion rules

Promotions, bonuses and free spins are governed by their specific terms and this general framework. Only one promotional offer may be active unless an offer expressly allows stacking. Bonuses may be withdrawn or withheld where we reasonably suspect abuse, fraud or breach of the promotion terms. Maximum stake and contribution percentages to wagering requirements will be set out in each promotion's terms.

Deposits and withdrawals

Deposits must be made from payment methods in your name and may be subject to minimum and maximum values. Withdrawals are subject to verification checks and may be delayed until required checks are complete. We may apply internal processing rules, and where a payment provider imposes a charge this may be payable by you. We will not be liable for third-party payment delays.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We will aim to acknowledge and progress complaints promptly. If a dispute cannot be resolved through our support process you may have the right to escalate to an independent dispute resolution service where available. Legal claims will be governed by the laws of England and Wales and decided by the courts of that jurisdiction unless otherwise agreed.

Updates to terms and conditions

We may change these terms from time to time. Material changes will be communicated via the website or direct notification where possible. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept any change you should stop using the service and close your account.

For questions or to raise an issue please contact [email protected].